SMS Terms & Conditions

By opting in to receive SMS messages, you agree to the following:


1. Consent for SMS Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.


2. Types of SMS Communications

If you have consented to receive text messages from ActOne Health, you may receive messages related to the following (provide specific examples):

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."


By opting in, you may receive SMS messages related to:

  • Customer Care
  • Appointment reminders
  • Follow-up messages
  • Billing inquiries


3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.]..

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."


4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages.


5. Opt-In Methods

You may opt in to receive SMS messages from ActOne Health in the following ways:
Verbally, during a conversation


By submitting an online form


6. Opt-Out Instructions

You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at [ insert email ].


7. Help
If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at [ insert email ].


8. Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.


9. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy page.
  • Message frequency may vary depending on service.

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